co.civai.nova/support-agent-admin · v1.1.0 · agents-and-memory
Support Agent Admin by Nova (CIVAI) is healthy: it completed an MCP handshake in 615 ms and exposes 90 tools.
I manage your Support Agent CRM, pipeline analytics, follow-ups, Leads Discovery, and workspace out…
Endpoint: https://nova.civai.co/mcp/agents/support-agent-admin (streamable-http)
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| Users (last 30 days) | 0 |
| Handshake | Healthy |
| Auth needed | None |
| Tool count | 90 |
| Latency | 615 ms |
| Last checked (UTC) | 2026-10-14T17:30:39.411Z |
| Checked (UTC) | Status | Latency | Error |
|---|---|---|---|
| 2026-10-14T17:30:39.411Z | Healthy | 615 |
admin__list_agents | List all Support Agents for the signed-in owner. |
admin__list_top_agents | List busiest CRM agents (limit 5–10). |
admin__get_agent | Return full agent metadata including chat/public/iframe links. |
admin__get_agent_analytics | Pipeline overview on one agent_id (totals + top visitors). |
admin__list_sessions | Filtered drill-down on visitor sessions (requires filter_by). |
admin__get_chat | Open a lead chat by visitor_id, email, phone, or contact handle. |
admin__pending_reply_count | Count pending replies on an agent. |
admin__create_agent | Create a new Support Agent for CRM/outreach. |
admin__update_agent | Update Support Agent settings (partial patch — only send fields to change). |
admin__delete_agent | Permanently delete a Support Agent. |
admin__import_contacts | Import contacts onto an agent. |
admin__send_message | Send follow-up via WhatsApp, email, or Instagram. |
admin__send_followup | Send follow-up via admin_followup channels. |
admin__bulk_followup | Bulk follow-up to filtered visitors. |
admin__list_attachments | List knowledge-base attachments on a Support Agent. |
admin__get_attachment_content | Read converted markdown or database schema summary for one attachment. |
admin__upload_attachments | Upload files to agent KB (PDF/DOCX/TXT → prose; CSV/XLSX/SQLite → database). |
admin__regenerate_attachment | Re-process one attachment (re-convert or re-extract schema). |
admin__delete_attachment | Delete one agent KB attachment. |
admin__get_crm_unreplied_alert_config | Read CRM unreplied digest email settings. |
admin__update_crm_unreplied_alert_config | Update CRM unreplied digest email settings. |
admin__upload_agent_icon | Upload agent icon (JPEG/PNG/WebP, max 2MB, base64). |
admin__compose_draft | AI-compose a draft reply for one visitor session (Zap; does not send). |
admin__end_conversation | Mark visitor conversation ended (stops IG/WA follow-ups). |
admin__resume_conversation | Resume a paused visitor conversation. |
admin__bulk_delete_sessions | Delete multiple visitor sessions and their files. |
admin__list_session_labels | List visitor session label catalog for an agent. |
admin__update_session_label | Update catalog label (e.g. disable_auto_reply). |
admin__set_session_labels | Replace labels on one visitor session. |
admin__bulk_set_session_labels | Merge labels onto multiple visitor sessions. |
admin__list_channel_accounts | List available channel accounts for assignment (IG, X, Telegram, SMTP). |
admin__assign_whatsapp_account | Assign or remove WhatsApp Web account on agent. |
admin__assign_instagram_account | Assign or remove Instagram account on agent. |
admin__assign_x_account | Assign main X account on agent (inbound DMs and replies). One agent per handle. |
admin__assign_x_campaign_account | Assign campaign X account: outbound only, borrows login from another agent's main account. |
admin__assign_telegram_account | Assign or remove Telegram account on agent. |
admin__assign_jiji_account | Assign or remove Jiji account on agent. |
admin__assign_smtp_account | Assign or remove SMTP account on agent. |
admin__set_pool_mode | Enable/disable pool fallback for x, instagram, or telegram channel. |
admin__list_followup_runs | List bulk follow-up runs for an agent. |
admin__get_followup_run | Get one follow-up run with progress log. |
admin__resume_followup_run | Resume an interrupted follow-up run. |
admin__compose_bulk_draft | AI-compose shared bulk follow-up draft (agent voice only). |
admin__preview_followup_email | Preview rendered follow-up email HTML. |
admin__export_contacts | Export filtered contacts as CSV (returns csv_content in result). |
admin__transfer_agent_owner | Transfer agent ownership to another subscribed Nova user. |
admin__generate_agent_preview | AI-generate agent title/instructions/context from business description. |
admin__list_agent_collaborators | List team members with access to a support agent (owner only). |
admin__invite_agent_collaborator | Invite a Nova user by email to collaborate on an agent (owner only). |
admin__update_agent_collaborator | Update collaborator role or permissions on an agent (owner only). |
admin__remove_agent_collaborator | Remove a collaborator from an agent (owner only). |
admin__list_connectors | List WhatsApp, Instagram, Email, X connector status for a support agent. |
admin__suggest_targets | AI-propose Instagram or X @targets for a discovery scan (depth/breadth optional). |
admin__run_scan | Start a leads discovery scan (whatsapp, instagram, x, telegram, or jiji). |
admin__continue_scan | Continue a scan paused for selection (WhatsApp/Telegram groups or IG/X targets). |
admin__list_scans | List past and active leads discovery scans for an agent. |
admin__get_scan | Get one scan with paginated leads (status, progress, leads). |
admin__list_scan_results | Alias of get_scan — read leads from an active or completed scan. |
admin__delete_scans | Delete one or more completed scan runs (does not delete schedules). |
admin__abort_scans | Stop stuck running scans (marks interrupted, releases schedule lock). |
admin__import_leads | Import discovered leads into the agent CRM (outreach: none|immediate|bulk_followup). |
admin__clear_discovery_cache | Clear Leads Discovery scan cache for an agent (seen handles / WA progress). |
admin__create_scan_schedule | Create an auto-scan schedule (Import Only or Message now outreach). |
admin__list_scan_schedules | List auto-scan schedules for an agent. |
admin__update_scan_schedule | Update or pause/resume an auto-scan schedule. |
admin__delete_scan_schedule | Delete an auto-scan schedule. |
admin__trigger_scan_schedule | Run an auto-scan schedule immediately (Run now). |
admin__get_discovery_analytics | Get sourced-leads analytics for an agent (window e.g. 7d, 30d). |
sheets__create_sheet | Run Google sheets action: create sheet |
sheets__generate_sheet | Run Google sheets action: generate sheet |
sheets__list_sheets | Run Google sheets action: list sheets |
sheets__get_sheet | Run Google sheets action: get sheet |
sheets__update_sheet | Run Google sheets action: update sheet |
sheets__delete_sheet | Run Google sheets action: delete sheet |
sheets__converse | Reply conversationally when the request is ambiguous or needs clarification. |
docs__create_doc | Run Google docs action: create doc |
docs__list_docs | Run Google docs action: list docs |
docs__get_doc | Run Google docs action: get doc |
docs__rewrite_doc | Run Google docs action: rewrite doc |
docs__delete_doc | Run Google docs action: delete doc |
docs__converse | Reply conversationally when the request is ambiguous or needs clarification. |
calendar__add_event | Run Google calendar action: add event |
calendar__check_events_today | Run Google calendar action: check events today |
calendar__check_events_week | Run Google calendar action: check events week |
calendar__convert_timezone | Run Google calendar action: convert timezone |
calendar__update_event | Run Google calendar action: update event |
calendar__delete_event | Run Google calendar action: delete event |
calendar__converse | Reply conversationally when the request is ambiguous or needs clarification. |
research__conduct-deep-research | Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions. |
research__generate-research-report | Generate a comprehensive research report from existing research data. |