UseResponse MCP by usefulapi

io.usefulapi/useresponse · v1.0.0 · communication

UseResponse MCP by usefulapi is healthy: it completed an MCP handshake in 590 ms and exposes 22 tools.

Read tickets, topics, comments and users, and create tickets or comments in UseResponse.

Endpoint: https://useresponse.usefulapi.io/mcp (streamable-http)

Repository · Website · JSON · Add to my inventory

Facts

Users (last 30 days)	0
Handshake	Healthy
Auth needed	None
Tool count	22
Latency	590 ms
Last checked (UTC)	2026-11-01T19:50:24.805Z

Health history

Checked (UTC)	Status	Latency	Error
2026-11-01T19:50:24.805Z	Healthy	590

Tools (22)

`useresponse_get_current_user`	Get the user that owns the API key: name, role and team. Good first call to check the connection. UseResponse API: GET /me.json.
`useresponse_search_objects`	Search feedback topics and help desk tickets by text, status, category, author, date or type. UseResponse API: GET /search.json.
`useresponse_list_tickets`	List help desk tickets, with filters for status, responsible agent, forum, author email and completion. UseResponse API: GET /tickets.json.
`useresponse_get_object`	Get one ticket or topic by id. UseResponse API: GET /objects/{id}.json.
`useresponse_get_object_comments`	List the comments on one ticket or topic. UseResponse API: GET /objects/{id}/comments.json.
`useresponse_list_comments`	List comments across the account, filtered by date or privacy. UseResponse API: GET /comments.json.
`useresponse_get_object_changelog`	Get the change history of one ticket or topic. UseResponse API: GET /changelog/object/{id}.json.
`useresponse_list_object_custom_fields`	List the custom fields defined for tickets and topics. UseResponse API: GET /objects/custom-fields/list.json.
`useresponse_search_users`	Search customers and staff by name, email, phone, team or status. UseResponse API: GET /users/search.json.
`useresponse_get_user`	Get one user by id, with role, team, custom fields and registration date. UseResponse API: GET /users/{id}.json.
`useresponse_get_user_activity`	List the tickets and topics one user created. UseResponse API: GET /users/{id}/activity.json.
`useresponse_list_user_custom_fields`	List the custom fields defined for users. UseResponse API: GET /users/custom-fields/list.json.
`useresponse_list_categories`	List the categories for tickets or topics. UseResponse API: GET /categories.json.
`useresponse_list_statuses`	List the statuses that tickets and topics can have. UseResponse API: GET /statuses.json.
`useresponse_list_forums`	List the communities (forums) of the account. UseResponse API: GET /forums.json.
`useresponse_list_reports`	List the saved reports of the account. UseResponse API: GET /reports/list.json.
`useresponse_get_report_objects`	Get the rows of one saved report, with sorting, grouping and paging. UseResponse API: GET /report/{id}/objects.json.
`useresponse_list_chats`	List the live chats of the account. UseResponse API: GET /chats.json.
`useresponse_get_chat`	Get one live chat by its external id. UseResponse API: GET /chats/{external_id}.json.
`useresponse_get_chat_messages`	Get the messages of one live chat. UseResponse API: GET /chats/{external_id}/messages.json.
`useresponse_create_object`	Create a new ticket or topic (no attachments). Visible to customers once created. UseResponse API: POST /objects.json.
`useresponse_create_comment`	Add a comment to a ticket or topic. A private note is visible to staff only. Visible to customers unless is_private is 1. UseResponse API: POST /comments.json.